Our Services
Hivesmart offers tailored strategies and innovative service solutions to drive your business forward. Some of the typical focus areas of our services include:
Business Analysis/Operational Reviews:
Hivesmart offers a comprehensive Business Analysis Review service to assist clients in improving their operations and achieving better business outcomes. Hivesmart conducts operational reviews and analyses operational workflows, evaluates procurement processes, reviews menu offerings and costs, and provides insights on workforce management. The analysis assists clients in identifying opportunities, optimising processes, and improving profitability.
·Process Improvement:
Hivesmart helps identify areas for improvement, develops management tools to manage costs, provides health, safety, and environmental solutions, drives team engagement, and refreshes the design and experience of dining and recreation facilities.
Tender/Bid Process Management:
Hivesmart manages the procurement process, providing end-to-end support. Our services include developing customised Request for Proposal (RFP) documents, containing, and evaluating contractor responses, facilitating contractor mobilisation, and overseeing the transition between the current and new contractors.
Transition Management:
Hivesmart specialises in providing transition management solutions to facilitate smooth and successful transitions to new contractors. Solutions include comprehensive transition planning, effective communication and stakeholder engagement, knowledge transfer, issue resolution, and relationship management.
Contract Management:
Hivesmart offers contract management services such as Contractor Evaluation and Selection, Contract Negotiation and Administration, Performance Monitoring, Issue Resolution and Dispute Management, and Relationship Management.
Procurement Process Optimisation:
Through a comprehensive evaluation, we identify areas for improvement and develop strategies to streamline workflows and enhance efficiency. We assist clients in vendor selection, negotiations, cost savings, and value creation.
Menu Management:
By reviewing menu offerings, analysing ingredient costs, and utilising menu engineering techniques, we assist our clients in optimising their menus and effectively managing costs.